Users Always Find Another Interface

Description

The meme is split into two stacked panels. The top panel is labeled "Product Design & Expected Use Case" and shows a blue surgical mask diagram with arrows naming "Nose fit", "Ear strap", and "Chin guard". The bottom panel is labeled "The End User" and shows an airplane passenger wearing the mask over his eyes instead of his nose and mouth. The technical joke maps directly to UX and product design: even when a system's intended use is obvious to its designers, real users will discover behavior that no requirements document, happy-path demo, or acceptance test anticipated.

Common Tags

UXDesign UIDesign UserBehaviorAnalysis UserError UserExpectations ProductDesignProcess UsabilityTesting HumanFactorsInEngineering RequirementsVsReality RealWorldVsIdeal MisalignedExpectations UXIrony

Comments

Anonymous ★ Top Pick The spec said "nose fit," but production immediately found an undocumented face API.

Anonymous ★ Top Pick

The spec said "nose fit," but production immediately found an undocumented face API.
@choke_hazard 4y

That's fine actually, he just extended the functionality. Real end user will wear it instead of underclothes
@zlodes 4y

Used the mask like that. Comfortable.
@SamsonovAnton 4y

An example of conservative reuse of existing assets. Learn a framework and then employ it in every project no matter how well it fits.
@callofvoid0 4y

its a feature
@callofvoid0 4y

or maybe difference of UI and UX