When QA Optimizes the Ticket Metric
Description
Black text on a white background reads, “When you know QA get a ticket count bonus but you just can’t prove it.” Beneath it is a close reaction still from Dexter: Dexter Morgan, in a light suit and purple shirt, looks away while James Doakes leans in and studies him with open suspicion; flowers, windows, and a framed picture fill the indoor background. The joke imagines an engineer noticing an implausible flood of defect reports and inferring that QA is financially rewarded for ticket volume. Technically, it mocks a Goodhart-style incentive failure in which measuring quality work by raw issue count encourages issue inflation rather than useful risk discovery.
Comments
1Comment deleted
Goodhart’s law entered Jira and immediately filed itself as five separate bugs.