The Audacity of Requesting IT Support During Lunch
Description
A two-part meme using the 'Surprised Pikachu' format. The top section contains a dialogue in plain black text on a white background. It reads: 'User at lunch time: Can you fix this now? It's the only time I'm free.' followed by 'IT: I'm out to lunch' and 'User:'. The bottom section features the well-known image of Pikachu with its mouth agape in a look of utter shock. A watermark for 't.me/dev_meme' is visible in the bottom-left corner. The meme humorously captures the frustratingly common scenario where a user, only free during their own lunch break, expects an IT professional to be on-demand, completely disregarding that the IT person also needs a break. The user's surprised reaction highlights a comical lack of self-awareness and is relatable to anyone in a technical support or on-call role
Comments
8Comment deleted
Some users seem to think IT's availability is a globally accessible singleton instance that doesn't have a garbage collection cycle for lunch
Thinking of adding MTBL - Mean Time Between Bites - to the SLA, since users assume a zero-downtime hotfix, a blue-green deploy, and a miracle can all fit between my forkfuls
The same person who schedules their printer issues around their lunch break somehow never discovered the ticket system we've been evangelizing for five years - but they did find my personal cell number within two days of joining
The classic P0 incident: 'Production is down!' Severity: User can't access their personal email during their lunch break. Root cause: IT staff also require sustenance. Resolution: Implement SLA that includes basic human needs. Estimated time to fix: 30 minutes plus however long it takes to explain that 'urgent' doesn't mean 'convenient for me specifically.'
Humans aren’t preemptive; my lunch has the mutex - open a ticket unless it’s a non‑maskable interrupt (prod down)
Classic priority inversion: user's low-priority ticket preempts IT's critical path - lunch
Unless it’s Sev1, lunchtime requests get 503 Service Unavailable with a Retry-After header - call it human backpressure
😂😂😂 Comment deleted